Corporate events and the digitalization of senses in the metaverse: case study of the Gucci fashion brand

Authors

Abstract

Metaverses are postulated as one of the closest scenarios and as immersive realities that can open new possibilities as their development advances. The present study aims to analyze the creation of corporate events in the metaverse using technologies of digitization of the senses and techniques of experiential and sensory marketing. Consequently, in this research it has been proven that the metaverse allows the fusion of emotions and senses with technology which is an opportunity to offer experiences different from those of the physical world in a context in which it is essential to captivate young public and in which the events and communications of companies must go a step further. Through an interview, a content analysis and the case study of the Gucci brand it has been confirmed that the insertion in the metaverse by brands is already possible. In turn, the importance of integrating the metaverse has been confirmed as part of the strategy and as the ideal space to supply all digital environments. The metavers can offer unique experiences to consumers seeking to enjoy products and services interactively and immersive through the five senses, although it also has risks that must be considered.

Keywords

metaverse, experiential marketing, senses, technology, corporate events, digitization

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References

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Author Biographies

Mireia Salanqueda i Mayor, University of Girona

Graduated in Advertising and Public Relations from the University of Girona. Currently studying the Master in Management of Institutional Relations, Events and Protocol at the Ramon Llull University. It has a special mention for the Baccalaureate research work entitled "l'organització d'esdeveniments com a mitjà comunicatiu" within the framework of the Domènec Font Communication Award issued by the Universitat Pompeu Fabra. 

Mónica Puntí Brun, University of Girona

Journalist and Documentalist, PhD in Human Sciences, Heritage and Culture and Master in Information and Knowledge Society. Member of the Department of Philology and Communication at the University of Girona where she is an Associate Professor. His lines of research are limited to the study of cybermedia and digital media, transmedia narratives and institutional, local and proximity communication, among others. She is a researcher in the Social and Institutional Communication group and a teacher of Documentation and Data Management and Corporate Image Management and Public Relations Cases.

DOI

https://doi.org/10.33115/udg_bib/cp.v11i23.22827

Published

2022-12-23

How to Cite

Salanqueda i Mayor, M., & Puntí Brun, M. (2022). Corporate events and the digitalization of senses in the metaverse: case study of the Gucci fashion brand. Communication Papers. Media Literacy and Gender Studies., 11(23), 81–95. https://doi.org/10.33115/udg_bib/cp.v11i23.22827